Update:Warning - fake emails
This update was added on 17 June 2004.
It has come to our attention that a number of our players are receiving fake emails claiming to be from Jagex, offering players the chance to apply to be player moderators.
Remember, Jagex does NOT send out emails to players EVER! If we want to send you a message we instead send it to your message-centre here on this website, and then notify you about it next time you login to the game.
We have our own message centre system and so have no reason to use email to contact you! Email is fundamentally insecure and easy to forge which is why we never ever use it to contact players.
If you are a player and you receive any email from us, it doesn't matter how genuine it looks, or what it says, you should always assume it is a fake!
Please do NOT under any circumstances reply to these emails, just delete them immediately, they are not from Jagex and are an attempt to steal account passwords.
New Information
As Jagex now asks for your email address they can communicate with you but Jagex will never ask for your password.